Frequently Asked Questions

  • Are Multipure Drinking Water Systems certified to reduce contaminants of health concern?
  • What contaminants are Multipure Drinking Water Systems certified by NSF to reduce?
  • Can Multipure Drinking Water Systems be used during an emergency, or when the water is turned off?
  • Can Multipure Drinking Water Systems be connected to an automatic ice-maker?
  • Does the system remove the natural, healthy trace minerals such as calcium, magnesium, and potassium?
  • Why did Multipure design the filter to take out contaminants like VOCs but not the natural minerals?
  • If the unit does not remove minerals, how does it take out lead?
  • If a filter can take out Chlorine, can it also take out Trihalomethanes (disinfection by-products)?
  • How often do the filters need to be changed?
  • Can hot water be run through the filter?
  • If I go on holiday, do I have to disconnect my filter?